Take a Breath, Talk to an Expert


A friendly older volunteer wearing a headset sits at a desk in a bright, plant-filled office, smiling warmly as she listens to a caller, notepad in hand.

The AARP Fraud Watch Network Helpline handles more than 100,000 calls a year. The people who answer are trained volunteers, many of whom have experienced fraud themselves. Callers describe the same feelings every time: disbelief, shame, and fear of what the people closest to them will think. The volunteers hear this every single day. Their response does not change.

You were targeted by someone who studies human psychology and does this for a living. The fact that it worked does not say anything about you. It says everything about them. The helpline is free, open to anyone, and available Monday to Friday, 8am to 8pm Eastern: 877-908-3360[1]. Supporting note for NCA: This number should be displayed prominently on screen as a persistent resource, not embedded only in lesson text.

Take a Breath, Talk to an Expert | NCA