Kezia’s Flower Shop

Kezia, a warm woman with curly dark hair, orange glasses, a patterned blouse and a sage-green apron, stands behind her flower shop counter in Seattle laughing as her teenage daughter holds up a phone to pay for a bouquet of tulips.

Kezia runs a flower shop in Seattle. She had used PayPal for online orders for three years. When she looked at expanding her payment options, she found the crypto feature under Payment Methods in her PayPal business dashboard. PayPal already had her business details on file from when she first set up her account, so no additional verification was needed. She selected automatic conversion to dollars, which meant crypto payments would settle to her bank account the same way card payments did. She asked her teenage daughter to pay for a bunch of flowers with crypto using the PayPal app. The transaction went through. The dollar amount appeared in Kezia’s PayPal balance within the hour. She added a small crypto accepted badge to her checkout page and told her Saturday market assistant how to handle it if a customer asked.